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I have an application that runs on a Elastic BeanStalk under a Classic Load balancer. I want my site to respond to example.com and also to www.example.com. I did the following to perform that :

1. Creating an A record to Classic Load Balancer

• In Route 53, I created a HostedZone called example.com and the created a A record for example.com as an alias to the Classic Load Balancer.

This works fine.

2. Creating a S3 Bucket for www.example.com

• I created a S3 Static web site Bucket named www.example.com that redirects to example.com

This works fine. When I navigate to http://www.example.com.s3-website-us-east-1.amazonaws.com it redirects me to example.com

3. Creating a A record for www.example.com

• I created then a A Alias record named www.example.com to the S3 Bucket and waited for more than 16 hours.

This does not work. In Chrome, i have the following error :

This site can’t be reached www.example.com took too long to respond.

What am I missing ?

PS: I have done nothing for www.example.com in my registrar. Anything have to be done ?

Thank you for your help.

I had similar issue. What worked for me from discussion in that chat:

1. make sure that it's reachable via http


2. if yes - order an SSL Certificate and use CloudFront to be able to use https

if not - configuration of Alias / A-record is incorrect. Then check all permissions (S3 should be available for reading publicly; S3 bucket should be setup as Website Hosting; the bucket name should be identical to the Route 53 hosted zone name). See all details in official AWS article here.

S3 Website endpoint doesn't support HTTPS so if a user access it on HTTPS, it won't work.
Creating a CloudFront only for redirection can solve this but increase the work.
(CF+ACM+S3+Route53)
I would suggest use a redirection rule directly on the beanstalk environment and create alias records for both www.example.com and example.com to point to ELB.

Here is how you can do that using CloudFront

Directly on Beanstalk